We believe your data is your property and support your right to privacy and transparency.
We do not capture and store any personal information about individuals who access this website, except when you voluntarily choose to contact us using the contact form or via email.
We access and use the information you share with us for basic, fundamentally necessary operations only, in order to provide you with good service.
You may change your details at any time by advising us in writing by email.
Security
We will do our best to protect the personal information you share with us. When we collect and process your personal information, and while we retain it, we will protect it by commercially acceptable means with a view to preventing loss, theft, unauthorised access, disclosure, copying, use or modification.
However, we advise that no method of electronic transmission or storage is 100% secure. No one can guarantee absolute data security.
How long we keep your personal information
We keep your personal information only for as long as we need to. The duration of time will vary according to why we are using your information; for example, if you provide us with an email address when making a specific enquiry, we may retain it throughout the time your enquiry is open as well as for our records so that we can address similar enquiries effectively in future. Once your personal information is no longer required, we delete it or make it anonymous by removing the details which identify you.
If necessary, we may retain your personal information for the purposes of compliance with legal, accounting, or reporting obligations, or for statistical purposes.
Disclosure of Personal Information to Third Parties
We may disclose your personal information to:
Our associates, and when sub-contracted to deliver services to you
Our contractors and related entities
Our agents
Third party service providers, to ensure the site is secure and works for your device.
Third party service providers for the purpose of enabling them to provide their services including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators
Credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
Third parties to collect and process data.
International Transfers of Personal Information
The personal information we collect is stored and or processed in Australia and the UK, or where we or our associates and third party providers maintain facilities.
The countries in which we store and process, and to which we transfer your personal information may not have the same data protection laws as the country in which you provided the information. If we transfer your personal information to parties in other countries:
We will perform those transfers in accordance with the requirements of applicable law
We will protect the transferred information in accordance with this privacy policy.
Information Received from Third Parties
If we receive information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have that person’s consent to provide their personal information to us.
Access
You may request details of the personal information that we hold about you.
Notification of Data Breaches
We will comply with laws applicable to us in the event of any breach of data.
Cookies
We use cookies to collect information about you and your activity on our website. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, so we can we can understand how you use our site. This helps us provide you with content in keeping with your preferences.
You may decline cookies from our site if your browser permits. Most browsers allow you to activate settings on your browser to refuse the setting of all or some cookies. Your ability to limit cookies is based only on your browser’s capabilities.
Queries
If you have any questions about our privacy policy, please contact us at hello@lciassociates.co.
Changes to this Policy
We may change our privacy policy at our discretion to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here, in the same link by which you are accessing this privacy policy.
If and as required by law, we will obtain your permission or give you the opportunity to opt in or opt out of any new uses of your personal information.
Additional Disclosures for Compliance with the Australian Privacy Act (AU)
When the disclosure of your personal information is solely subject to Australian privacy laws, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act. You acknowledge that if any such third party engages in any act or practice that contravenes the Australian Privacy Principles, it would be accountable under the Privacy Act, and you will not be able to seek redress under the Privacy Act.
Additional Disclosures for Compliance with General Data Protection (GDPR) (EU and UK)
GDPR distinguishes between organisations which process personal information for their own purposes (“data controllers”) and organisations which process personal information on behalf of other organisations (“data processors”). LCI Associates Pty Ltd is a Data Controller with respect to the personal information you provide us.
We will only collect and use your personal information when we have a legal right to do so. We will collect and use your personal information lawfully, fairly and in a transparent manner.